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E CommerceDelivery Solutions
for New Zealand -
Check out our
Export and Import
service options
WHO ARE YOU?
On-Line Retailer
Are you an On-Line Retailer based in NZ who either ships, or wants to ship, products to overseas customers?
There are hundreds of really great people selling really great products on-line, operating from locations all over New Zealand. We are constantly told that the cost of shipping is the main barrier to selling more products to international customers. Therefore, ERD can offer you Low Cost rates to the key destinations that will enable you to grow volume and increase sales. These rates are available even if you have low volume. Get in touch and find out how easy it is to use our simple web based shipping platform which allows you to create consignment notes, commercial invoices as well as allowing you to track your parcels on-line.
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Foreign On-Line Retailer
Are you a Foreign On-Line Retailer who either ships, or wants to ship, products to New Zealand customers?
ERD works with many foreign based Retailers who have enough volume to consider dealing directly with us, without the need for third parties. We can provide a complete import service that includes Customs Clearance for Low value items (under NZ$400), High Value items that require the collection of Duty/Tax, Labelling and injection into our final mile delivery. We can provide a range of API integration options that will enable you to print your own labels and send electronic manifests. In many cases, we can also provide you with a freight option from your country direct to New Zealand.
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Freight Forwarder
Are a Freight Forwarder, Mail & Parcels Consolidator, or Postal operator - either NZ based or Foreign based, who ships parcels from or into NZ?
ERD can offer a comprehensive wholesale Economy Import and Export service for E Commerce, Economy Courier and standard Air & Sea freight into and out of New Zealand. We already work with several large global organisations and can offer a range of delivery options based on volumes, weights and type of product. We a have multi-carrier platform and a range of API integrations that allows you to print your own delivery labels, prepare manifests and track all shipments on-line. Services include Customs Clearance (DDU & DPP), Airline handling and Final Mile delivery. The service can either be Door to Door, or Airport to Airport. We are also the local New Zealand agent for Linex.
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3PL or Fulfilment Operator
Are a 3PL or Fulfilment operator, either NZ Based or Foreign based, that generates International B2C Parcels for either export or import?
As a 3PL or Fulfilment operator, you will be generating E Commerce parcels and packets on behalf of your clients. ERD already work with many 3PL organisations and offer a range of Low Cost International E Commerce shipping services that can also be tailored to suit the individual needs of your customers, whether they have their own contracts in place, or whether they rely on you to decide how their Parcels are shipped. We offer a range of API integrations and a web based shipping platform that allows you prepare consignment notes and invoice, and includes full Track & Trace via our website.
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Customs Clearance
ERD is also a Customs Clearance agent and has in-house Customs brokers who can clear goods whether Low or High value. We can arrange to collect all Duty/GST payments directly from the consignee (DDU) or we can pay on your behalf and charge these costs back to you (DDP).
Storage, Pick & Pack, Fulfilment
ERD can provide all the front-end services that need to happen even before a parcel is even (take word out) generated. For many customers it makes sense for us to undertake the Fulfilment process in-house so that we are able to take full control of the entire process from order generation to final delivery.
International Freight Forwarding - Air & Sea
ERD is also a freight forwarder and ship to many key destinations daily. This enables us to handle your bulk and general freight requirements for Imports or Exports, whether it is Air or Sea. ERD is also member of IATA.
IT Integration Options
Our Shipping platform is very sophisticated and offers many features. We have a range of integration options and API’s that allows you to create various types shipping paperwork, labels, invoices and data files that will ultimately save you time. We also have plug-in options that integrate seamlessly to Magento and Shopify platforms.
TESTIMONIALS
E Retail Distribution came to us with a proposal that was designed to save us a considerable amount of money whilst still providing us with all the features we require for our On-Line E Commerce sales. 3 years on, ERD currently handle all our E Commerce shipments to the UK & Ireland, USA, Canada, Hong Kong and Japan. Their web based shipping platform is fully integrated with our WMS and provides seemless transfer of data and reports. This has allowed us to speed up our own fulfilment and processing lines, which has given us addition savings and provided real benefits. In terms of customer service and response, Rob and their team are exceptional and rarely do we have any issues. If you are an On-line Retailer shipping internationally, I would highly recommend them.
We have been a client of E Retail Distribution for over 2 years and are extremely pleased with the service they provide. Rob and the team make international shipping simple and very cost effective (much cheaper than international couriers and Post ), while providing excellent transit times and a fully traceable service. They handle tiny and large shipments for us. They are fully hands-on, very easy to deal with and have been a major reason why our export business has grown significantly. I can’t recommend their services highly enough !
We have used E Retail Distribution for all our International orders since November 2013 and could not happier with the service. We had a growing number of International Orders and needed to find a reliable and cost effective solution when it comes to shipping to international locations. The economical service that E Retail provides has allowed us to reduce our costs and enabled us to increase sales and margin. All this with an on-line shipping platform and full track and trace that you would normally associate with a traditional courier company. The good part is that the rates have enabled us to increase our international Orders and provide a very efficient and fast service to our customers. Jeanette and her customer service team in Auckland are amazing to deal with and offer a very personalised, reliable and efficient service, and at times have gone above and beyond our expectations. We would not hesitate to recommend E Retail Distribution to other on-line Retailers.”
Who We Are
E-Retail Distribution Ltd, also known as ERD, is a New Zealand company that forms part of a wider Australian group including E-Retail Logistics Pty Ltd and Australasian Mail Services (with offices in Sydney, Melbourne, Brisbane and Perth). We have designed and developed our services to meet the needs of the ever changing and fast growing E Commerce B2C logistics Sector.
What We Do
We believe that Retailers who sell products on-line would be able to achieve a significant increase in sales if they had access to a Low Cost international shipping service. Therefore, we have developed an International shipping platform that combines many of the features and transit times you would expect from a traditional courier service but with a Low Cost price structure you would usually associate with a postal service. The result is an International B2C final-mile delivery service for E-Commerce Parcels exported from New Zealand to any destination worldwide. In addition to this, we also provide a similar service for E Commerce parcels imported into New Zealand. We provide Customs Clearance, labelling and Final Mile delivery for both our Outbound and Inbound services. We have an easy to use on-line shipping platform, with full Track & Trace, that can be accessed by via our Website or via an API integration with your business.